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ARCHIVE · backup-9.24.2026_02-00-00_yourco.tar.gz

Website Backup Services Singapore

Website backup services Singapore businesses can restore from cover more than the website. A cPanel backup copies the whole hosting account — site files, databases, every mailbox and the DNS — and cPanel writes it to the account’s own home directory unless someone points it elsewhere. When the server dies or the host suspends the account, that archive goes with it. Rezolva moves it off the server and proves it opens.

The cPanel backup service line of our offsite backup family. Hosting with us already? Web hosting includes nightly restore points; email only on cPanel? See cPanel email hosting.

Whole accountFiles, databases, mail, DNS
Off the serverNot left in /home
Test-restoredOpened, not assumed
Since 2012 · 14 years in Singapore
99% client retention
One hotline · 24/7 Singapore team
backup-9.24.2026_02-00-00_yourco.tar.gzfull account
Where the archive lives
What broke
  • homedir/your home directory
  • public_html/the website
  • mail/every mailbox
  • mysql/database dumps (.sql)
  • dnszones/DNS zone files
  • va/ · vf/autoresponders, filters
  • cron/scheduled jobs
Gone with the server

The archive was in the account’s own home directory. When the server went, so did the only copy.

RESTORE FROM · —

PICK WHERE IT LIVES, THEN WHAT BROKE — THE TREE SHOWS WHAT COMES BACK

Example account · last nightGenerate a Full BackupRestorable
Archivebackup-9.24.2026_02-00-00_yourco.tar.gzhomedir · mysql · mail · dnszones
DestinationSecure Copy (SCP)off the hosting server
Left the server02:07not kept in /home
Test restore1 file · 1 db · 1 mailboxopened, then logged
Archive › / · The whole account in one file

cPanel Full Backup — more than the website: what is inside the .tar.gz

A cPanel full backup is one compressed tarball of the account. cPanel’s own documentation lists what goes in it. Open each folder: what it holds, and whether you can put it back yourself — the part most website backup services Singapore hosts sell never show you.

File Manager · /backup-9.24.2026_02-00-00_yourco.tar.gz/homedir/public_html
What it holds

Restore it inside cPanel?

File names and sizes are an example account. Folder contents: cPanel & WHM documentation, “Backup Tarball Contents” and “Backup for cPanel”, read 24 Sep 2026.

Developer at an iMac with website code open, the public_html folder a full backup has to carryhomedir · public_html
The part everyone remembers. The website files are the obvious half of a cPanel backup; the databases, the mail and the DNS are the half that stops a restored site from actually working.
The one line in cPanel’s documentation that changes the plan

“You cannot automatically restore a full backup file in cPanel. This function is only available in WHM.”

A full archive on your laptop is a copy you own, but putting it back as a whole account needs the host’s side of the server, or a new server set up for the restore. The partial backups — home directory, databases, forwarders, filters — are the ones you can restore yourself.

Full archiverestore in WHM
Partial backupsrestore in cPanel
Archive › destination · The menu nobody reads

cPanel Backup — the file stays on the server unless someone moves it

When you click Generate Backup, cPanel asks where to put the file. The first option in that menu is the account’s own home directory. Pick one, then lose the server.

Backup Destination
Hosting serverpublic_html · mail · mysql/home/yourco/backup-….tar.gz Remote FTP serveranother machine SCP destinationencrypted in transit Your computerDownloads folder
Where the file ends upIn the account’s own home directory, on the same server as the website.
Survives a lost server?No. Same disk, same server, same account.
The catchIt counts against the account quota, and an account near its quota can fail to back up at all.
01 · Default

Home Directory is a convenience

It is where the Backups Available for Download list reads from, which is why people choose it. It is also inside the thing you are protecting.

Hands on a backlit keyboard in a dark room, sending the archive to a remote server over SCPSCP · off the box
02 · Remote

FTP or SCP moves it at birth

The archive is written straight to another server. SCP is encrypted in transit; plain FTP is not.

03 · Download

A laptop copy is a copy

It survives the server. It does not survive a lost laptop, and it is only as recent as the last time someone remembered to click.

Archive › mysql/ · Orders since the copy

Website Database Backup — the hours between the copy and the crash

Every website database backup is a point in time. Whatever changed after it — orders, bookings, form entries, email — is not in it. Pick when the last copy left the server; the red stretch is what a Thursday 15:40 failure costs.

13 h 40 minof orders, form entries and email to re-key or lose.

An illustration, not a measurement: the gap between each example copy and a failure at 15:40 on a Thursday.

Staff member in a mask tapping an order on a touchscreen menu, the kind of order a restored database would missmysql · orders
The database moves every hour. A shop, a booking form or a member portal writes to MySQL all day; the files in public_html barely change. Take a website database backup as often as it changes.
Hands typing on a laptop, the manual download that happens when somebody remembersDownload · when remembered
Manual is a calendar reminder. A download every few weeks is better than nothing and worse than anything scheduled. The loss window is set by the person, not the server.
Archive › homedir/ · Five breakages

Website Backup and Recovery — five things that break, and the folder that puts each back

A cPanel backup restore is rarely the whole account. Good website backup and recovery puts one folder from the archive back in the right place, without rolling everything else back with it.

Finger pointing at a screen of scrolling green code, a hacked websiteFour colleagues crowding round a monitor, looking for a mailbox that has disappearedOffice team gathered behind a manager at his laptop, reviewing a broken databaseTeam in a glass meeting room watching a restore run on the big screenColleagues planning over a world map on a table, moving a website to a new hosthomedir/public_html + mysql/

Restore the files and the database from before the break-in

    Send us the path you need back →
    Archive › custody · Three copies compared

    Web Hosting Backup — the host’s copy versus a copy you control

    Most web hosting backup that comes with a Singapore plan is the host’s own copy — which is why website backup services Singapore owners buy separately exist. It is worth knowing whose it is, where it sits and what happens to it on the day you need it most.

     
    Where it sits
    Reachable if the host suspends you
    How often
    How long it is kept
    Full and partial
    Restore ever tested
    Copy 1Host’s built-in backup
    The host’s storage, often behind a JetBackup screen
    Nobehind the same login
    Set by the host’s terms
    Set by the host’s terms
    Depends on the host’s tool
    Unknown
    Copy 2Your manual download
    A laptop or a shared drive
    Yes
    When someone remembers
    Until the drive is cleared
    Whatever was clicked
    Rarely
    Your copyCopy 3Rezolva cPanel backup
    Offsite, off the hosting server
    Yes
    On a schedule set with you; nightly on our hosting
    Agreed with you, in writing
    Full archive plus the parts you restore most
    Yesand logged
    Read the terms once

    Ask your host three questions

    1. How often is my account backed up?
    2. How long is each copy kept?
    3. Is it guaranteed, and what does a restore cost?

    The answers decide how much of this page you need. Keep the host’s web hosting backup either way — it is a second copy for free. It just should not be the only one.

    Hand writing in a notebook beside a cup, noting the host's backup termsTerms · noted
    Three answers, written down. Most owners find out their host’s backup terms on the day of the restore. Read them on a quiet day, before you choose a website backup Singapore provider.
    Archive › scope · Two ways in

    Website Backup Singapore — on our hosting, or on the host you already have

    Website backup services Singapore SMEs buy should not force a migration. Rezolva backs up cPanel accounts on its own hosting and on any other host that gives you cPanel.

    AHosted with Rezolva

    Nightly restore points, plus the archive offsite

    Sites on our web hosting Singapore plans already roll back to the previous night on request. The cPanel backup adds a full-account archive held away from the hosting server, and a whole-account restore is arranged by us, not left as a ticket for you to chase.

    • Restore points every night
    • Full archive off the server
    • Whole-account restore arranged by us
    BHosted elsewhere

    Keep your host, keep a copy they cannot lock

    Our cPanel backup service generates the archive through the account’s own cPanel and sends it off that server to our offsite storage, on a schedule set with you. Partial restores go straight back through your cPanel; a whole-account cPanel backup restore goes to your host’s WHM or to a new server set up for it.

    • No migration needed
    • Archive leaves the host’s server
    • Partial restores through your cPanel
    Rows of blank clipboards on a peach background, the checklist every new account starts fromScope · checklist
    Either way, one checklist. Account size, databases, mailboxes, how often the site changes, and who we call when something is restored.
    Archive › by hand · Four screens

    cPanel Backup Download — doing it yourself, four screens

    This is how to backup website from cPanel on any account today. If you only ever do this by hand, do it after every change you would hate to lose, and never leave the file in /home.

    cPanel › Files
    File ManagerImagesDirectory PrivacyDisk UsageBackupBackup Wizard
    Screen 01

    Files › Backup

    Newer users can use the cPanel Backup Wizard beside it; it walks through the same choices one screen at a time.

    Backup
    Full BackupDownload a Full Account BackupPartial BackupsHome DirectoryDatabases · Email Forwarders · Email Filters
    Screen 02

    Download a Full Account Backup

    The full archive for keeping; to restore cPanel backup parts yourself, use the partial backups underneath.

    Generate a Full Backup
    Backup DestinationHome Directory ▾Email notificationyou@yourco.com.sgGenerate Backup
    Screen 03

    Pick the destination, then Generate

    Large accounts take a while; the email tells you when the archive is ready. An account near its quota can fail here.

    Backups Available for Download
    backup-9.24.2026_02-00-00_yourco.tar.gzbackup-9.17.2026_02-00-00_yourco.tar.gzDelete from /home after download
    Screen 04

    Download it, then delete it from /home

    Save it somewhere that is not the server, then remove the server copy so it stops counting against the quota.

    Before you rely on the file
    It opensthe tarball lists without errors
    It is completemysql/ holds every database you expected
    It is recentthe date in the file name is the date you think
    Archive › proof · Restored on purpose

    cPanel Backup and Restore — the drill that proves the archive opens

    A website backup Singapore firms never restore is a hope with a file name. Each cPanel backup and restore drill takes one piece out of the archive, puts it somewhere harmless and checks it works.

    01

    One file from public_html

    Restored to a separate folder and compared with the live copy.

    02

    One database into a spare database

    Imported beside the live one, never over it, and its tables counted.

    03

    One mailbox folder

    Opened and read, so we know the mail in the archive is mail and not an empty folder.

    04

    A line in the log

    Date, archive, what was restored, what it proved. The next drill picks a different file.

    Restore drill logyourco.com.sg
    24 Seppublic_html/index.phpmatch
    24 Sepyourco_shop.sql → spare db48 tables
    24 Sepmail/…/sales/curreadable
    nexta different file, db and mailboxqueued
    Example entries · your log arrives after every drill
    Archive › day one · Three steps

    cPanel Backup Service — three steps to the first tested archive

    Every website backup services Singapore client starts the same way. Nothing on your website changes; what changes is where the copy lives and whether anyone has proved it.

    Step 1 · Scope

    Tell us the host and the account

    Which host, how big the account is, how many databases and mailboxes. Access is arranged properly with your host; never send a password over chat.

    Step 2 · First archive

    The full archive leaves the server

    We generate the first full backup, move it off the server and take the partials you are most likely to need back.

    Step 3 · First drill

    We restore something and show you

    The first cPanel backup and restore drill: one file, one database, one mailbox folder, restored somewhere harmless. Then the schedule starts.

    Annex · The archive, questioned

    Website Backup Services Singapore — frequently asked questions

    A cPanel full backup is wider than a website backup. It copies the whole hosting account: the site files in public_html, every MySQL database, the mail for every domain on the account, the DNS zones, the SSL certificates and the cron jobs. Website backup Singapore owners ask for usually means the site; the cPanel archive is what brings the email and the domain back with it. For website backup and recovery that matters: the site comes back with its mail and its domain.

    Here is how to backup website from cPanel: open Files, then Backup (or the cPanel Backup Wizard), and click Download a Full Account Backup. Choose a Backup Destination, add an email address for the completion notice and click Generate Backup. With Home Directory as the destination the archive lands on the same server, so download it afterwards; a cPanel backup that never leaves the server does not survive the server.

    After a full backup finishes, its file appears under Backups Available for Download on the same Backup page; click the file name. Partial backups of the home directory, each database, the email forwarders and the email filters download straight to your computer as .gz files.

    A Home Directory backup includes the email for the domains on your account, because the mailboxes live under your home directory. Forwarders and account-level filters are separate downloads on the same page, so take those too or the restored mailboxes stop routing mail the way they used to.

    Not from inside cPanel. cPanel’s own documentation says a full backup can only be restored automatically in WHM, which is the host’s side of the server. To restore cPanel backup parts yourself, use the partial backups: the home directory, a database, the forwarders and the filters. That is why we hold both kinds.

    Wherever the Backup Destination says: the Home Directory on the same server, a remote FTP server, passive-mode FTP or SCP to a remote server. Home Directory is the first choice in the menu, and it is the one that disappears with the server.

    Not from the cPanel Backup page: a cPanel backup to Google Drive is not one of its destinations. The page offers the home directory, FTP, passive FTP and SCP. Anything else is configured by the host in WHM for the whole server, which you do not control on shared hosting.

    JetBackup is a tool many hosts run on their servers so you can restore from the host’s copies. It is still the host’s backup, on the host’s storage, reachable only while your account with them is active. A cPanel backup held outside that host is the copy you keep either way.

    Your host’s web hosting backup counts as the host’s copy. It sits on infrastructure you do not control, follows the host’s terms on how often and how long, and you reach it only while your account with them is active. Keep it, and keep one copy the host cannot take away.

    Yes. cPanel backup Singapore sites on other hosts works the same way: you keep your current host; we generate the full-account archive through cPanel itself and move it off that server to our offsite backup storage, then prove a restore from it. Sites on Rezolva web hosting also get nightly restore points.

    Website backup is quoted per cPanel account once we have seen the account size and how often the site changes; there is no price published on this page. The first archive and the first test restore are part of the quote.

    Send us the path

    Tell us where your website backup lives today

    Name the host, and the folder you would want back first — website backup and recovery starts with that one path. An engineer checks where the current backup sits, quotes the account, and runs the first restore drill so you see the archive open.