Terms & Conditions

These Terms form a legally binding agreement between you and Rezolva regarding your access to and use of the Website. They apply to every visitor and user of the Website, whether you are a prospective client, an existing client or otherwise.

Your use of the Website is also subject to our Privacy Policy, which is incorporated into these Terms by reference and explains how we collect, use and protect personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

In these Terms, unless the context otherwise requires:

• “Content” — all text, graphics, logos, images, page layouts, code, downloads and other materials published on or made available through the Website.
• “Services” — the managed IT, cybersecurity, cloud, connectivity, infrastructure, smart office and related professional services offered by Rezolva.
• “Services Agreement” — any separate written agreement, service order, statement of work, proposal or quotation accepted between you and Rezolva that governs the supply of Services.
• “you” / “your” — the person or organisation accessing or using the Website.

We may update or amend these Terms from time to time to reflect changes in our business, the law or best practice. The version in force is the one published on this page, and the “Last updated” date at the top shows when it last changed. Your continued use of the Website after any change takes effect constitutes your acceptance of the revised Terms, so please review this page periodically.

You may use the Website only for lawful purposes and in accordance with these Terms. You agree that you will not:

• use the Website in any way that breaches any applicable local or international law or regulation;
• use the Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;
• knowingly introduce any virus, trojan, worm, malware or other material that is malicious or technologically harmful;
• attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to it;
• attack the Website via a denial-of-service or distributed denial-of-service attack; or
• copy, reproduce, scrape, republish or exploit any part of the Website for commercial purposes without our prior written consent.

We reserve the right to restrict or withdraw your access to the Website, without notice, if we reasonably believe you have breached these Terms.

All Content on the Website, including the Rezolva name, logo and brand, is owned by or licensed to Rezolva and is protected by copyright, trade mark and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.

You may view, download and print pages from the Website for your own internal, non-commercial reference, provided you do not modify the Content and you retain all copyright and proprietary notices. Any other use — including reproduction, distribution, or incorporation into another work or website — requires our prior written permission.

The Website describes our Services for general information purposes. Descriptions of Services, capabilities, technologies, service levels and outcomes are indicative only and do not constitute an offer capable of acceptance, a warranty, or a binding commitment to supply on any particular terms.

The supply of any Services is governed by a separate Services Agreement. Where there is any inconsistency between these Terms and a signed Services Agreement, the Services Agreement prevails in respect of the Services it covers.

Any quotation, estimate or proposal we provide is valid only for the period stated in it or, if none is stated, for thirty (30) days from its date, and may be withdrawn or revised by us at any time before it is accepted. Prices are exclusive of Goods and Services Tax (GST) and any other applicable taxes or duties unless expressly stated otherwise. A quotation does not constitute a binding contract until it is accepted in writing and any conditions to its acceptance have been satisfied.

Engaging Rezolva to provide Services creates a separate contractual relationship governed by the applicable Services Agreement, which sets out the scope of work, deliverables, fees, payment terms, service levels, responsibilities and other commercial terms. These Terms govern your use of the Website only and do not, by themselves, entitle you to any Services or oblige us to provide them.

Our Services may involve, reference or rely on products, platforms and services supplied by third parties (for example Microsoft, Google, hardware manufacturers, software vendors, hosting providers and connectivity providers). Such third-party products and services are subject to their own terms, licences and warranties. To the maximum extent permitted by law, Rezolva is not responsible or liable for the acts, omissions, availability, performance, terms or policies of any third party, and we make no warranty in respect of any third-party product or service.

The Website may contain links to third-party websites or resources that are not operated by us. These links are provided for your convenience only. We have no control over, and accept no responsibility for, the content, privacy practices or availability of those websites, and the inclusion of any link does not imply endorsement by Rezolva.

The Content is provided for general information only and does not constitute professional, technical, security, legal or financial advice. While we take reasonable care to keep the Content accurate and current, we make no representation or warranty that it is complete, up to date or error-free. You should not act, or refrain from acting, in reliance on any Content without obtaining advice specific to your circumstances. Any reliance you place on the Content is strictly at your own risk.

We aim to keep the Website available and functioning normally, but we do not guarantee that it will be available uninterrupted, timely, secure or error-free. Access may be suspended, restricted or withdrawn at any time, without notice, for maintenance, upgrades, security or reasons beyond our reasonable control. We will not be liable if the Website is unavailable at any time or for any period.

To the maximum extent permitted by applicable law, the Website and all Content are provided on an “as is” and “as available” basis, without warranties or representations of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Website is free of viruses or other harmful components. Nothing in these Terms excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, Rezolva, its directors, employees and agents will not be liable to you for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of profit, revenue, business, goodwill, anticipated savings or data, arising out of or in connection with your use of (or inability to use) the Website or reliance on any Content, whether based in contract, tort (including negligence), statute or otherwise.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the Website and these Terms is limited to SGD 100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. This clause does not affect any separate liability provisions agreed in a Services Agreement, which govern our liability in respect of the Services.

You agree to indemnify and hold harmless Rezolva, its directors, employees and agents from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your misuse of the Website.

We handle personal data in accordance with the PDPA and our Privacy Policy. By submitting an enquiry or your details through the Website, you consent to our collection, use and disclosure of your personal data for the purposes described in the Privacy Policy, including responding to your enquiry and providing information about our Services. You may withdraw consent or make an access or correction request as set out in the Privacy Policy.

Information you provide to us through the Website in the course of a genuine enquiry (such as details of your IT environment or requirements) will be treated as confidential and used only to assess and respond to your enquiry, in line with our Privacy Policy. This clause does not apply to information that is or becomes public through no fault of ours, or that we are required to disclose by law.

We will not be in breach of these Terms, nor liable for any delay or failure to perform, where such delay or failure results from events or circumstances beyond our reasonable control, including acts of God, fire, flood, epidemic or pandemic, failure of utilities or telecommunications networks, cyber-attack, or the acts or omissions of third-party providers.

You may not assign, transfer or sub-contract any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to another entity, for example as part of a corporate reorganisation or the sale of our business.

If any provision of these Terms is found by any court or competent authority to be invalid, unlawful or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No failure or delay by us in exercising any right or remedy under these Terms will operate as a waiver of that right or remedy, nor will any single or partial exercise of it prevent any further exercise of that or any other right or remedy.

These Terms, together with our Privacy Policy and (where applicable) any Services Agreement, constitute the entire agreement between you and Rezolva in relation to your use of the Website and supersede any prior arrangement, understanding or representation relating to it.

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Republic of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore.

If you have any questions about these Terms, please contact us:

• Rezolva Pte Ltd — UEN 201623072C
• Address — 80 Playfair Road #03–02A, Singapore 367998
• Email — contact@rezolva.com.sg
• Phone / WhatsApp — +65 9189 7351