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Trusted Since 2012 · Singapore's Digital 4.0 Strategist

Managed IT Services Singapore

For 14 years, Rezolva has kept Singapore SMEs and enterprises running - NTU, Prudential, NTUC and China Telecom among them. As Singapore's Digital 4.0 Strategist, we deliver the managed IT services Singapore SMEs rely on - networking, cloud, data recovery and cyber security - backed by a 99% client retention rate and a 24/7 SG-based team.

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Monitored 24/7Network & endpoints
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Backed up dailyOnsite + offsite
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Fast responseQuick solutions

Trusted by Singapore Organisations

Nanyang Technological University China Telecom Income Excel Aerospace Goldcastle International Greengarden Group of Companies Loipart WJM Furniture
Our Brand Story

One partner for every IT gap

Rezolva is Singapore's Digital 4.0 Strategist, founded in 2012 to help SME and enterprise owners futureproof their technology. Too many businesses inherit IT that is outdated the day it goes live, or "white elephant" systems that never perform. Our managed IT services exist to close those gaps for good, so your technology keeps pace with your growth instead of holding it back. That single focus is why 99% of our clients stay with us.

Rezolva engineer onsite at a Singapore office Fast response · Quick solutions

Your Business

  • Staff devices, servers & printers
  • Office network & Wi-Fi
  • Company data & email
  • Premises access & CCTV
14 Years Operating
24·7 Support
99%Client
retention
SGSG-Based
team

Cloud & Continuity

  • Microsoft 365 & email hosting
  • Synology NAS & cloud backup
  • Class-100 data recovery

Cyber Security & Premises

  • Firewall, endpoint & VPN
  • Door access & CCTV
  • Structured cabling & Wi-Fi

One team. One hotline. One accountable partner.

The seam audit

Where your IT services in Singapore leak

A seam is the place one supplier's job ends and the next one's begins. Nothing technical fails there - ownership does. Mark who holds each of the eight lines in your company today.

  • Helpdesk and desktop supporttickets, laptops, onboarding
  • Servers and cloud workloadspatching, capacity, licences
  • Backup and restore testingoffsite copies, annual restore
  • Firewall, endpoint and PDPArules, renewals, incident plan
  • Cabling, switching and Wi-Fifloor coverage, labelling
  • Website hosting, DNS and SSLrenewals, uptime, certificates
  • Email, Microsoft 365, Workspacelicences, mailboxes, migration
  • Door access and office CCTVcontrollers, cameras, retention
Services

Managed IT services in Singapore, end to end

From day-to-day support to full infrastructure design, our managed IT services in Singapore span eight service lines covering every layer your business runs on - one team, one hotline, one accountable partner.

IT Support Backup Cyber Security Door Access & CCTV Networking Cloud Servers Web Hosting Email & M365
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IT Support

Named engineers on a Singapore hotline.

  • Helpdesk - remote support with named engineers
  • Onsite attendance - inside your plan’s response window
  • Patching and maintenance - cloning, reformat, Windows 11 migration
  • Managed IT monthly plans
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Cloud Servers

Servers sized to the workload, run by us.

  • Cloud and on-premise servers sized to the workload
  • System migration and hardware upgrades
  • Server management - Synology, Microsoft and Google platforms
  • Singapore-based administration of your tenant
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Backup

Your data, recoverable on your worst day.

  • 3-2-1 - onsite + offsite copies
  • Restore tests - scheduled, with the result recorded
  • Data recovery - Class-100 lab
  • 99% recovery record
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Cyber Security

Lock down endpoints, network and users.

  • Firewall + endpoint - one posture
  • VPN for remote work
  • Cyber security audit
  • PDPA / MAS-aligned compliance
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Networking

A network built once, and built right.

  • Network design - routers, switches
  • Structured cabling and VLAN design
  • VLAN + guest network
  • Wi-Fi 6/7 + access points
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Web Hosting

Your domain and website, hosted in Singapore.

  • Domain registration
  • WordPress / web hosting
  • SSL + security
  • cPanel management
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Email Hosting & Microsoft 365

Professional email on your own domain.

  • Business email - custom domain
  • Microsoft 365 licensing and migration
  • Google Workspace admin and mailboxes
  • cPanel email hosting
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Door Access & CCTV

See and control who enters - 24/7.

  • CCTV installation + remote viewing
  • Facial door access
  • Card / PIN access control
  • Office premises - commercial sites only
Platforms, not preferences

The IT solutions Singapore offices actually run on

We standardise on platforms your next provider can also support. Nothing here is a proprietary box that only Rezolva can open, and licensing sits under your own tenant and your own domain - so the admin credentials, the documentation and the renewal calendar go with you if we ever part ways.

Staff working on managed laptops in a Singapore office
Licensing sits under your own tenant and your own domain. If we ever part ways, the admin credentials, the documentation and the renewal calendar go with you on the last day.
Microsoft 365Email, Teams, licensing
Google WorkspaceGmail, Drive, admin
SynologyNAS and on-site copies
Ubiquiti UniFiSwitching and Wi-Fi
TP-Link OmadaController-based Wi-Fi
Windows 11Fleet standard build
Products

Hardware from the IT solutions provider Singapore teams already use

Beyond managed IT services, Rezolva sources and supplies the hardware your team runs on, so you buy, deploy and maintain through a single Singapore partner.

Hardware
Networking
Accessories
Business workstations and servers

Hardware

Workstations, servers, print

LaptopDesktopPrinterServer
Network switches and cabling

Networking

The backbone of your office

RoutersSwitchesAccess PointsFirewalls
IT accessories and peripherals

Accessories

Everything your desk needs

Mouse & KeyboardSSDThumb Drives
Why Rezolva

The IT company Singapore operations teams keep

Every engagement runs on the same three values - they're why the engineer who plans your work is the one who owns it.

Analytical
Adventurous
Accountable
Analytical

Analytical

We think carefully and deeply before we act, to land on the best approach for your environment - never a templated one.

Adventurous

Adventurous

We keep hunting for newer, faster, smarter ways to run your IT, so you stay ahead of the competition.

Accountable

Accountable

We take full ownership of every task from scope to handoff. No offshore handoff, ever - the engineer who plans your work owns it.

Zero-Gap Methodology

8 steps to close every
gap in your technology stack.

  1. 01

    5-Year Business Roadmap

    We start by understanding your 5-year business plan to know what you’ll need to support your expansion.

  2. 02

    External Gap Analysis

    We look at technological challenges facing your industry to understand their impact on your business.

  3. 03

    Internal Gap Analysis

    We look at your current IT infrastructure gaps to determine how to close them for good.

  4. 04

    Budget Discussion

    A deep dive into the budget to determine what’s done now and what can be done at a later stage.

  5. 05

    System Architecture

    We design an IT system that meets your requirements within your stated budget.

  6. 06

    Project Workflow

    A detailed workflow to ensure nothing is missed during implementation.

  7. 07

    System Implementation

    We build and install the new IT system once it’s been signed off by you and our engineers.

  8. 08

    System Maintenance

    We maintain the system to ensure it operates at peak efficiency — 24/7/365.

Five ordinary days

What managed IT services look like in a normal week

Nothing below is an emergency. That is the whole product: a schedule your staff never have to think about, on eight lines that used to belong to eight different suppliers.

  1. Office door controller and CCTV on a concrete wallMon

    The Monday that never reaches you

    A door controller fails to release the main office door at 8.52am. The door access line and the network line are both ours, so nobody is diagnosing whose equipment it is - the controller is reset on site and the switch port that dropped it is logged for the Friday review.

  2. Rezolva engineer applying firmware updates in a maintenance windowTue

    Patching on a schedule, not on an incident

    Servers, endpoints and firewall firmware run on a maintenance window, and you get the list of what changed. Nothing is applied to a production server because somebody read a news article at lunch.

  3. Hard-drive platter close-up - a restore, not a backup reportWed

    A restore, not a backup report

    A finance user overwrites a payroll workbook. Recovery is a file-version restore from an offsite copy, and the result is recorded - the difference between a backup you own and a backup you merely pay for.

  4. Staff member renewing licences and certificates at his deskThu

    The renewal dates nobody diarises

    Microsoft 365 seats, domain renewals, SSL certificates and the antivirus term sit on one calendar we manage. Expired certificates are the cheapest outage in Singapore to prevent and one of the most common to hit.

  5. A Singapore team reviewing the weekly IT reportFri

    The report that shows a boring week

    One summary: tickets closed, patches applied, backups verified, alerts triaged, and anything we want budget for next quarter. A quiet report is the product.

Without vs With Rezolva

Eight vendors, or one IT service provider Singapore can hold

Singapore SMEs lose hours juggling 8 vendors. We replace them with one accountable team across eight service lines.

IT Cloud AV HW Accts Cloud Web Email
  • ✕Juggling 8 different vendors - IT shop, cloud, antivirus, accounting, hardware
  • ✕Finger-pointing when systems fail - whose fault?
  • ✕Hours on hold with offshore support
  • ✕Compliance gaps untracked across vendors
  • ✕Inconsistent pricing, surprise invoices
IT Cloud Sec CCTV Smart Net Web Mail
  • ✓One Singapore hotline for everything
  • ✓The same engineer knows your entire stack
  • ✓A Singapore-based team on one hotline, 9189 7351
  • ✓PDPA + MAS-aligned operations
  • ✓Scope and price agreed in writing before any work starts
The cost question, answered in public

What managed IT services for small business Singapore cost

Almost no Singapore provider publishes this, which is why every comparison turns into four meetings. Here is the honest shape of the decision: one hire, several vendors, or one managed contract. Seat count and site count move the number - the structure does not.

What you are buyingOne in-house hireSeparate vendorsRezolva managed
Total cost is predictableIn-house salary plus toolsA different invoice each monthOne contract, one rate
Cover when the owner is awayNobodyDepends on each vendorA team, not a person
Who owns an outage end to endYour staff memberNobody - that is the seamRezolva
Offsite backup tested, not assumedRarelyUsually out of scopeScheduled and recorded
Cabling, CCTV and door accessSubcontractedAnother vendor againbizSAFE Level 3 certified
Documentation you keep on exitInformalHeld by each vendorHanded over in writing
Singapore business district at night
Per-user pricing means the bill follows headcount, not incidents - a bad month for your IT should never be a good month for your IT provider.
Service Tiers

Managed IT services Singapore plans that scale with you

Every plan is a complete managed IT service - the difference is depth of cover, response time and on-site presence. Rates are per user per month and are confirmed against seat count, site count and hardware age before a contract is issued.

Essential · SMEs under 30 staff

Essential

FromS$100/user/mo
  • Helpdesk, business hours
  • Endpoint protection
  • Monthly cloud backup
  • 1 on-site visit / month
Get a Quote
Business · 30 to 100 staff

Business

FromS$90/user/mo
  • 9am–6pm helpdesk + on-call
  • Network monitoring + alerting
  • Daily encrypted backup + DR
  • Cyber security audit
  • Dedicated account engineer
  • Unlimited on-site visits
Get a Quote
Enterprise · 101 to 150 / regulated

Enterprise

FromS$80/user/mo
  • 24/7 helpdesk + on-call
  • Dedicated on-site team
  • MAS and PDPA-aligned operations
  • Monitoring and alerting, escalated by named engineers
  • SLA agreed in writing before onboarding
Get a Quote
Reputation

The IT managed services Singapore businesses stay with

A 99% client retention rate says more than any single review. From Class-100 data recovery to 24/7 helpdesk, Singapore businesses keep their managed IT services with Rezolva year after year.

99% client retention 14 years operating 24/7 SG helpdesk
The Rezolva team in Singapore The team behind the 99%
99%
14 yrs
24/7
FAQ

Choosing managed IT services in Singapore - eight straight answers

The managed IT services Singapore businesses get from Rezolva are eight lines on one contract: helpdesk and onsite IT support, cloud servers, offsite backup and data recovery, cyber security, structured cabling and Wi-Fi, web hosting, business email on Microsoft 365 or Google Workspace, and door access with CCTV. You are not buying tickets - you are buying an owner for every line, so nothing sits between two suppliers waiting to be claimed.

Most local suppliers own one or two lines and quote the rest out. That is where the delay lives: the cabling contractor blames the switch, the switch vendor blames the ISP, and your invoice run is late. We hold all eight lines ourselves, so the escalation path ends at one Singapore team and one number, 9189 7351.

Often. The internal person keeps the users and the day-to-day; we take the lines nobody has time for after 6pm - patching, backup verification, firewall rules, licence renewals, the annual restore test. It also means annual leave stops being a risk to the whole company.

The published plans run from Essential for SMEs under 30 staff, through Business at 30 to 100 staff, to Enterprise at 101 to 150 staff or regulated environments. Below about ten seats a per-user plan is usually more than the business needs, and we will say so on the call rather than sell it.

Each plan carries its own response window - business hours on Essential, 9am to 6pm with on-call on Business, and 24/7 with on-call on Enterprise. The team answering is in Singapore, so nothing waits for an overseas timezone to open.

Yes, and most clients do. Backup or support is the usual entry point, then the lines with the loudest gaps follow. The coverage fills in the order your risk demands, not in the order that suits a sales target.

We map them during the assessment, note the notice periods and let each one run to its natural end date. Nothing gets cancelled in a panic, and we never touch a live system before you sign off the cutover plan in writing.

Rezolva has operated in Singapore since 2012. Rezolva Pte Ltd is Singapore-registered (UEN 201623072C) and bizSAFE Level 3 certified for site work such as cabling, CCTV and door access installation. Compliance work is aligned to PDPA obligations and, for regulated clients, MAS expectations.

Let us close your IT gaps

Book a free IT assessment and we will map exactly where your managed IT services can save you time, risk and money - no obligation, and the team you speak to is the team that does the work.

Free IT Assessment → Get a Quote