cPanel is the web-based control panel installed on a Linux hosting server. One cPanel account holds one domain’s website files, databases, DNS zone and email — mailboxes, forwarders, autoresponders, spam filters and the deliverability tool that publishes SPF, DKIM and DMARC. The account owner logs in and manages all of it from a browser; the server underneath is run by the hosting company.
What that means for email. Mailboxes are created in the panel with a quota each, opened in Roundcube webmail or any mail client over IMAP or POP3, and sent through the server’s own SMTP on port 587 with TLS. There is no per-user subscription: the account has a disk allowance and you divide it between addresses. Eight mailboxes cost what eight mailboxes cost, and the ninth is a form, not a licence.
What it is not. It is not Teams, Drive, shared calendars that sync across a company, or a document suite. A firm whose staff live in Excel or Docs all day belongs on Microsoft 365 Singapore or Google Workspace Singapore, and the decision table further down will say so. A firm that needs addresses on its domain, reliably, cheaply, on every device, belongs here.
Where the website fits. The same cPanel account can hold the company website, and for many small firms that is exactly the point: one login, one bill. The website side — tiers, speed, migration — lives on the web hosting Singapore page; this page stays on the mail.